Tuesday, December 28, 2010

SamTrans quietly launches Clipper

No fanfare, no web site announcement, no whatever, SamTrans quietly accepts Clipper card for payment by uncovering the Clipper readers, which has been installed on buses for several months.

For now, only e-cash (without discount) and monthly passes are available on Clipper for SamTrans. Occasional SamTrans riders will still need to buy bus tokens from retailers like Safeway in order to receive a 20% discount. Ironically, Muni offers a 10-ride "ticket book" on Clipper, which costs $20 and provides no discounts from cash. AC Transit also had 10-ride paper tickets which provided no discounts. These tickets were eliminated when the agency fully transitioned all passes to Clipper.

For Clipper, SamTrans instituted a policy on line KX that require SF-bound riders who use Clipper to tag the card when boarding and again exiting in SF. Because line KX is a mixed local and express service, riders only pay the express fares if they ride north of SFO. The second tag in SF is basically to charge the card from local (when they board south of SFO) to express fare. It is possible for someone to evade the express fare northbound by exiting quickly (or through the back door) and not tagging the second time. It would be interesting to find out how will that policy be actually executed on the buses.

On Golden Gate Transit and Caltrain, the highest possible fare is deducted on the first tag, so any passenger who ride for a shorter distance has an incentive to tag the second time to get a refund.

Meanwhile, SamTrans will be introducing new fare boxes in the next few months. The new fare boxes will be able to accept and issue magnetic strip cards. One of the features planned is to provide change on a card for riders who feeds larger bills into the fare box. The rider can use the card to pay for fares in the future or possibly redeem the card for cash at the transit office.

Another feature also planned with the introduction of new fare boxes is day pass. Day pass, already available on VTA, Santa Cruz Metro, MST, and countless other agencies, is a convenient way for occasional riders and visitors to pay and use the system. Day pass also reduces transfer penalties.

While SamTrans staff recognizes the benefits of day pass. They have been hesitant on implementing the pass until they first introduce the new fare boxes, which can issue day passes automatically. What they don't want is to follow VTA's footsteps in making and distributing preprinted day passes.

The day pass is planned to cost $6, exactly the same as VTA. However, the pass is expected to be available for local fares only. Riders will need to pay an upgrade for higher fare routes. Staff is planning to introduce the pass by the end of next year, after they roll out new fare boxes and conduct public meetings and "analysis" for something that will obviously benefits riders.

What will also be helpful is to have the day pass be introduced on Clipper as a form of a fare cap. So if someone who has paid $6 on SamTrans rides in a day, all SamTrans rides will be free for the rest of day. Another thing SamTrans could do is to make all e-cash fares $1.60 for Clipper riders.

1 comment:

arcady said...

Meanwhile on Caltrain, the latest press release says that the monthly passes switch to Clipper starting March 2011. I would guess that this means that either they're leaving a bit of grace period for Caltrain pass use on VTA in case the launch of Clipper on VTA doesn't go smoothly, or else the launch has actually been delayed beyond Feb 1. Because what's an extra week or two of delay when you're already a decade late?